Refund & Cancellation Policy
Last Updated: 04 March 2025
At Your Space, we understand that plans can change, and we strive to provide flexibility while maintaining fairness in our cancellation and refund processes. Please review our policy below before booking a service.
1. Cancellations
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One-to-One Sessions: Cancellations must be made at least [insert notice period, e.g., 48 hours] before the scheduled session to receive a full refund or reschedule at no extra charge.
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Group Sessions or Workshops: Cancellations must be made at least [insert notice period, e.g., 7 days] in advance to be eligible for a refund.
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Late Cancellations & No-Shows: Cancellations made after the notice period or failure to attend a booked session may be non-refundable.
2. Refunds
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Full Refunds: Provided for cancellations made within the stated notice period.
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Partial Refunds: May be considered in exceptional circumstances at our discretion.
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Non-Refundable Services: If a service has already commenced or been fully delivered, refunds will not be issued.
3. Rescheduling
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You may reschedule a session without penalty if the request is made within the required cancellation notice period.
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Requests made after the notice period may be subject to a rescheduling fee or treated as a late cancellation.
4. How to Request a Refund or Cancellation
To request a refund, cancellation, or reschedule, please contact us at
5. Dispute Resolution
If you are not satisfied with our resolution process, you may escalate your complaint through the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.